Ram 1500/2500/3500: Suggestions For Obtaining Service For Your Vehicle
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
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The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
Mopar Parts
MOPAR fluids, lubricants, par
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted.
If you prefer mailing your paym
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The steering wheel contains a heating element that helps
warm your hands in cold weather. The heated steering
wheel has only one temperature setting. Once the heated
steering wheel has been turned on it will operate for
approximately 30 to 80 minutes before automatically
shutting off. The heated ste
A single ball joint mirror is provided in the vehicle. It is
a twist on mirror that has a fixed position at the windshield.
The mirror installs on the windshield button with
a counterclockwise rotation and requires no tools for
mounting. The mirror head can be adjusted up, down,
left, and right for