Ram 1500/2500/3500: Suggestions For Obtaining Service For Your Vehicle
Prepare For The Appointment
If you are having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
READ NEXT:
If You Need Assistance
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
Warranty Information
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
Mopar Parts
MOPAR fluids, lubricants, par
Publication Order Forms
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted.
If you prefer mailing your paym
SEE MORE:
Interior Lights
Courtesy and dome lights are turned on when the front
doors are opened, when the dimmer control (rotating
wheel on the bottom of the switch) is rotated to the far
right detent position. If your vehicle is equipped with
Remote Keyless Entry (RKE) and the UNLOCK button is
pressed on the RKE transmitte
Canadian/Gate Operator Programming
For programming transmitters in Canada/United States
that require the transmitter signals to "time-out" after
several seconds of transmission.
Canadian radio frequency laws require transmitter signals
to time-out (or quit) after several seconds of transmission
- which may not be long enough for Hom
