Ram 1500/2500/3500 Owners & Service Manuals

Ram 1500/2500/3500: Sentry Key

The Sentry Key Immobilizer System prevents unauthorized vehicle operation by disabling the engine. The system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked or unlocked.

The system uses a Key Fob with a factory-mated Remote Keyless Entry (RKE) transmitter, a Keyless Ignition Node (KIN) and a RF receiver to prevent unauthorized vehicle operation. Therefore, only Key Fobs that are programmed to the vehicle can be used to start and operate the vehicle. The system will not allow the engine to crank if an invalid Key Fob is used to start and operate the vehicle. The system will shut the engine off in two seconds if an invalid Key Fob is used to start the engine.

NOTE: A Key Fob that has not been programmed is also considered an invalid key.

During normal operation, after turning on the ignition switch, the Vehicle Security Light will turn on for three seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a problem with the electronics. In addition, if the light begins to flash after the bulb check, it indicates that someone used an invalid Key Fob to try to start the engine. Either of these conditions will result in the engine being shut off after two seconds.

If the Vehicle Security Light turns on during normal vehicle operation (vehicle running for longer than 10 seconds), it indicates that there is a fault in the electronics.

Should this occur, have the vehicle serviced as soon as possible by an authorized dealer.

CAUTION! The Sentry Key Immobilizer system is not compatible with some aftermarket remote starting systems.

Use of these systems may result in vehicle starting problems and loss of security protection.

All of the Key Fobs provided with your new vehicle have been programmed to the vehicle electronics.

Replacement Keys

NOTE: Only Key Fobs that are programmed to the vehicle electronics can be used to start and operate the vehicle. Once a Key Fob is programmed to a vehicle, it cannot be programmed to any other vehicle.

CAUTION!

  • Always remove the Key Fobs from the vehicle and lock all doors when leaving the vehicle unattended.
  • For vehicles equipped with Keyless Enter-N-Go, always remember to place the ignition in the OFF position.

At the time of purchase, the original owner is provided with a four-digit Personal Identification Number (PIN).

Keep the PIN in a secure location. This number is required for authorized dealer replacement of Key Fobs.

Duplication of Key Fobs may be performed at an authorized dealer. This procedure consists of programming a blank Key Fob to the vehicle electronics. A blank Key Fob is one that has never been programmed.

NOTE: When having the Sentry Key Immobilizer System serviced, bring all vehicle keys with you to an authorized dealer.

Customer Key Programming

Programming Key Fobs or RKE transmitters may be performed at an authorized dealer.

General Information

The Sentry Key system complies with FCC rules part 15 and with RSS-210 of Industry Canada. Operation is subject to the following conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference that may be received, including interference that may cause undesired operation.

NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

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